See how one of the nation’s top MGAs partnered with Input 1 to bring seamless billing and payments into their digital platform—without overloading their internal teams.
Appalachian Underwriters, Inc. (AUI) needed a billing and payments system that could keep pace with their expanding online product offerings—starting with General Liability. With agents nationwide and a proprietary rating platform already in place, the solution had to be fast, flexible, and future-ready.
Input 1 delivered—integrating directly into AUI’s workflow with a branded interface, low-code configuration, and zero disruption to their internal systems.
What You’ll Learn from This Case Study:
- Why ease of implementation was a must: With tight IT resources and a growing product suite, AUI needed fast integration with minimal friction.
- How Input 1 embedded billing into the quote-and-bind experience: A single, uninterrupted process for agents and insureds.
- What made the model sustainable: The program paid for itself through policyholder installment fees.
- How the partnership continues to expand: After success with General Liability, AUI added Workers’ Comp, with more lines coming next.
Key Outcomes:
- Low-code configuration and minimal IT lift for internal teams
- Branded user experiences for both agents and insureds
- End-to-end billing and payments: digital invoicing, payment processing, reminders, and commissions
- Real-time business intelligence with dashboards, reporting, and custom analytics
- Compliance-ready notices and banking configurations that met all ODEN and state guidelines
- Future-proof foundation: Now supporting Workers’ Comp and expanding further
Download the full case study to see how AUI is leveraging digital billing to streamline operations, boost agent satisfaction, and expand into new lines of business.
